Shipping & Returns
At Macro India, we strive to deliver all packages to our customers in the best condition and try to deliver it on or before expected delivery time frame. Our shipping rates are as below:
0 – 299 : Rs.80
299-999 : Rs.50
999 and above : Free
We process the order within a maximum time span of 48 hours, but sometimes due to the heavy traffic it might take a little longer. But don’t worry, we’ll always let you know in advance. Our products are sent by Air or surface from Jaipur to anywhere in the world through our courier partners BlueDart, FedEx, Trackon, Indian Post and more.
The international shipping rates may vary depending on your country and shall be available before checkout. Shipments outside of India may incur customs fees depending on your country of residence. The fee may vary depending on your order value, country limits, and other factors. Macro India does not take responsibility for possible fees. For bulk/custom requirement, please get in touch with us via email, firstname.lastname@example.org
India: 2-7 business days (Maybe higher for remote locations)
World: 10-20 business days
We have a very simple return policy. If you’ve received a damaged/defective product, please email us your order number (sent to you via email after ordering) along with an image of the damaged/defective product received within 48 hours of receiving the product. We shall send you a replacement within 7 working days.
1. Write to us at email@example.com with Subject as “Return : Damaged/Defective – Order Number” and let us know the reason for return.
2. Wait for our response. We make sure to reply within 24 business hours. We’ll provide instructions for the returns procedure.